I got my ring back...

This should be the time where I'm jumping through the roof with excitement because I've been waiting so long for this silly thing.  I'm not.  As a matter of fact, I could not be more disappointed.

I should be happier :-/

I got it back and before the ring was even on my finger I noticed that the diamond is smaller and the prongs are crooked.  WTF!!  I mean seriously, it looks like they sent this off to Janky Jimmy Discount Jewelry Repair and Oil Change Shop.  As I had the flu and was feeling much like standing at the counter was was the most monumental task I had done since Wednesday, I declined further argument with the man at the counter and dashed off to my car to sit and sip water with desperation.

I

I'm not asking for more than a whole version of this

The one thing the man at the counter said to me was, "you are the biggest critic of your ring."  He may have said some other things as well but that part stood out.  You are damn right sir.  I am the biggest critic of MY ring.  I've been wearing it since May of 2011.  I've stared at it for hours and I know the bubble inclusion in my ring.  So as I said before, this diamond is smaller.

I just want this back.  I loved my ring as it was!

I've since called Jared back informed them that I am unhappy with the work and the new gem.  My thoughts are this:

1. It's not like I was trying to get over on you.  I brought my ring in when it broke thinking the head would just get soldered back onto the band and wham-bam-thank-you-ma'am we'd be done
2. The original diamond probably has a laser inscription with the serial number on the damn diamond as it was certified
3. I immediately could see that the prongs on the new head are not set straight (with my naked eye)!
4. I'm not expecting to get a two carat diamond out of the deal, I just don't want to be downgraded
5. How does this happen?? and how do I prove that they are wrong??!!
6. I'm so frustrated
7. I still have the flu and this is taking too much of my energy

Hopefully this all gets sorted out.  I've got my fingers crossed... maybe it's a sign, I should look into other colored gems...

That's Jared

So if you have been reading my posts you would know that my wedding ring broke back in December... Yes, December.  What month is this?  March?  Yes, yes it is March.  Where is my ring?  Well it is still in the "diamond room".  It's been in the "diamond room" since January at the very latest.

When I dropped of my ring they said six to eight weeks because it needed to be sent to the corporate office because I needed the diamond to be replaced.  Okay, that seems reasonable.  I'm a fairly reasonable person so that didn't seem like an outlandish amount of time for a ring to be in for repair especially because they needed to find a new diamond with specs like mine or better.

Of course they don't want to give me a better diamond.  We all know that.

Well, around nine weeks I started to call and ask about the status.  Everytime I call all I get is, "Your ring is still in the diamond room.  They still have not found a match.  We don't know how long it is going to take.  I'm sorry I have no more information."  Okay now I know that I have a diamond that is certified but let's be real, I don't have a seven carat, canary yellow, flawless diamond.  My diamond is around one carat nearly colorless and had a few flaws in it.  I'm sure it isn't that rare.

With that being said, I understand that it is a naturally occurring gem and that it may be hard to find an exact match because it isn't man made.

My calls have gotten me exactly no where.

My social media post did however get immediate attention!  It is so frustrating to me that we have to get all social media crazy to get results.  I know that companies don't want bad publicity and I really don't want to have to give you any but damn, for real, I got an email and a call within an hour of my post. Why can't I get that when I call?  You know actual human interaction.

It's really sad to me that if the public can't see your frustration then it's ok.  That you can call and complain and nothing happens but the second you put it out on social media that you are unhappy they are jumping through hoops to satisfy you and clean up their image.

Come on companies, just do your damn job and you won't have to do clean up!