They found a diamond!!!!!!!!!!!

Oh my goodness!  (I know that is way, way too many exclamation marks but I'm beyond excited)

I just called Jared about my ring and they finally located a diamond!  It hasn't made it onto my ring yet but they located a diamond.  Call all the presses, this is wonderful.  I've missed my ring.  I was starting to feel like I was never going to get it back (you can read more about that here).  I am definitely not impressed with Jared and this process but hey maybe I'll never have to deal with this again if they quit breaking my stuff.

My husband bought the ring from a larger well known store because he wanted a warranty.  I'm sure he was buying the warranty as a just-in-case type thing (definitely not because his wife is extremely hard on everything and totally full of grace).  Well, lucky for me he did buy it and we have had to use it quite a few times, including my on the day of the wedding (maybe a story for the future).  I never in my life thought that it was going to be this ridiculous process of eventually calling the store nearly every week, complaining on twitter and even phone stalking the corporate offices to get it fixed.

Yup, that happened today while I was trying to remove the seed from an avocado.  Smooth I tell ya, smooth.

Not only was I disappointed in the process of how long it took to get some kind of resolution but I am not thrilled with the customer service.  The people at the store where I dropped it off were great but the people at the corporate office were not.  I swear they figured that since they already have my property that I am at their mercy (well, they were right about that).  From the corporate office people not returning my messages to the lack of an update, I mean that is just crap.

What happened to really listening to the customer?  Part of me wishes that we would have bought my ring from somewhere smaller with someone we could really talk to and see but maybe they wouldn't have provided a warranty.  At this point, I'm not sure that the warranty is worth the trouble that they put you through to keep it.

Enough with the complaining.  This is a happy time!  We are going to get a ring back soon... not sure when but I'll have a better estimate once I get a phone call later today or tomorrow regarding the timing of it.  Woo hoo!!

Welcome back (soon) dear

That's Jared

So if you have been reading my posts you would know that my wedding ring broke back in December... Yes, December.  What month is this?  March?  Yes, yes it is March.  Where is my ring?  Well it is still in the "diamond room".  It's been in the "diamond room" since January at the very latest.

When I dropped of my ring they said six to eight weeks because it needed to be sent to the corporate office because I needed the diamond to be replaced.  Okay, that seems reasonable.  I'm a fairly reasonable person so that didn't seem like an outlandish amount of time for a ring to be in for repair especially because they needed to find a new diamond with specs like mine or better.

Of course they don't want to give me a better diamond.  We all know that.

Well, around nine weeks I started to call and ask about the status.  Everytime I call all I get is, "Your ring is still in the diamond room.  They still have not found a match.  We don't know how long it is going to take.  I'm sorry I have no more information."  Okay now I know that I have a diamond that is certified but let's be real, I don't have a seven carat, canary yellow, flawless diamond.  My diamond is around one carat nearly colorless and had a few flaws in it.  I'm sure it isn't that rare.

With that being said, I understand that it is a naturally occurring gem and that it may be hard to find an exact match because it isn't man made.

My calls have gotten me exactly no where.

My social media post did however get immediate attention!  It is so frustrating to me that we have to get all social media crazy to get results.  I know that companies don't want bad publicity and I really don't want to have to give you any but damn, for real, I got an email and a call within an hour of my post. Why can't I get that when I call?  You know actual human interaction.

It's really sad to me that if the public can't see your frustration then it's ok.  That you can call and complain and nothing happens but the second you put it out on social media that you are unhappy they are jumping through hoops to satisfy you and clean up their image.

Come on companies, just do your damn job and you won't have to do clean up!

Oh Snap! Am I still married?

I broke my wedding ring!

How do you do that you may be asking yourself?  Well the answer is I don't know.  I was walking down the hall at work last week and heard something hit the carpet and suddenly thought, my hand feels weirdly lighter at the same time.  As I looked down I thought, "oh no!  How do I explain this to my husband?" And at the same time, "please, let that be the noise I heard."

It felt like my feet had become cement blocks when the idea that my ring broke had crossed my mind.  After my initial thoughts of panic rushed over me in a flood, my next wave of panic set in.  When was the last time I had my ring inspected?????  Where is that paperwork you can never seem to find???  Oh my God, I have to tell my husband!

Thank goodness the noise I heard was it and it only took me a minute to find it.  Whew!!!

After I found it I took the above picture and promptly text it to my husband and Instagram.  You know because those nearly life changing events have to be shared with the world.  Haha!! My husband's response was:

Yup, he went to Jared!  hahahahahahaha!!!

For once I new where it was, safely tucked into the back part of my suv (aka thrown in the back of my truck while in a rush to make my 50 lb purse lighter).  As I arrived at the jeweler I prayed that my memory had served me right and that it hadn't been more than 6 months since my last inspection.  I mean I'd been thinking that I should go get it checked out but hadn't made it to the store yet to do it.  I could not have been happier to know that I was still within my time frame.  I was screaming like a little schoolgirl inside that I hadn't gone past the inspection expiration period.

My husband and I were supposed to be shopping that day but obviously this was going to be our first stop.  Our daughter had fallen asleep on the way to the store so I went in without them and started the process... I was in the store for more than an hour.  I thought they'd take the ring, look at it and say, "yup we'll weld this bad boy together and you'll have it back by the end of the week."  Cool... not cool, the man (with the gorgeous, impeccable handwriting) inspected the ring and the diamond, and the diamond again, and the diamond again.  I thought, "wow, this guy is really thorough."  He excused himself and walked away asking if I has a few minutes to wait.  Um, yup, you kind of have my ring...

He let me know that he needed his assistant manager to take a look at it.  Of course it's Christmas time and the store is busy so this takes some time.  At this point I've been in the store so long, I'm positive that my husband and child are going to come in asking if I'm ever going to be done.  It's no big deal though.  I'm just glad I can grab some free water, I'm parched!

I watch as the assistant manager and the original man helping me look under the microscope, talk then look again.  A little more discussion, another look, and finally they look at me.  I'm thinking all kinds of crazy things like, "is this the wrong diamond?  Is it a diamond?  Do they think I did something to it?  What is going on?  I swear I'm innocent!!"  My imagination is quite vivid and can think up some crazy things.

I was way out in left field on my thoughts.  It turns out my diamond had gotten cracked.  Yes, you read that right, the diamond was cracked.  How?  I don't know but it was.  Now, I am getting a new diamond but they will have my ring for like 2 months.  *sad face*  Maybe it was a blessing in disguise but dang, I feel a bit naked without it.  So if you see me without my ring, I'm still married, just clearly too hard on my jewelry.

Lesson of the day:  Set some damn calendar reminders to have your ring inspected because it just may save your marriage!